Giggo ships to the United States, United Kingdom, France, Germany, Italy, Spain, Thailand, Singapore, Malaysia, Australia, and New Zealand.

Processing and Transit Time

Orders are processed within 1–3 calendar days. After dispatch, standard tracked transit time is 10–15 calendar days. Total delivery time is normally 11–18 calendar days. Delays may occur due to customs, weather, carrier disruption, peak seasons, or remote destinations.

Shipping Rates

Orders of $99.99 USD or more qualify for free standard shipping.

Orders below $99.99 USD to the United States, United Kingdom, or Australia: $14.99 USD.

Orders below $99.99 USD to France, Germany, Italy, Spain, Thailand, Singapore, Malaysia, or New Zealand: $19.99 USD.

The final shipping rate is shown at checkout based on the delivery address and order subtotal. Shipping rates and delivery estimates are displayed before payment.

Customs and Import Charges

Customers are responsible for customs duties, import taxes, brokerage fees, and other charges required by the destination country unless checkout explicitly states otherwise.

Tracking

When your order is dispatched, we will send a shipping confirmation email with tracking information when available.

Shipping and Return Addresses

Orders ship from: Chuangzhi Garden, No. 21-1 Renmin Sixth Road, Xiqu, Daya Bay, Huizhou, Guangdong, China.

Approved returns should be sent to the return address provided by Giggo Support. Do not send a return before receiving authorization.

Contact

For shipping questions, contact support@giggo.store.